Purchase conditions

I. Parties

Seller
: Creation meets nature Baranowska/ Liavegen 251, 5652 Årland/ Org. no: 923586067 / Phone: 48596911 / contact@creationmeetsnature.com

Buyer:
The person making the order. In the case of sales to traders, the rules of the Purchase Act apply.

II. Personal information

To shop at creationmeetsnature.com, you must register as a customer in the online store. The information must only be used internally. Creation Meets Nature does not forward or sell personal data to third parties.

II. Order

To shop at www.creationmeetsnature.com you must be 18 years of age.

The agreement is binding for both parties when the buyer’s order has been received by the seller. The buyer still has the right to withdraw from the purchase in accordance with the Act on the right of withdrawal.

When Creation Meets Nature receives an order, the buyer automatically receives an order confirmation to his e-mail address. It is the buyer’s responsibility to check that the order confirmation agrees with the order in terms of quantity, product type, price, etc. If there is no correspondence between the order and the order confirmation, the buyer must contact the seller as soon as possible.

IV. Prices

All prices include VAT.

Information about the total costs the buyer must pay, including all taxes (value added tax, customs, etc.) and delivery costs (freight, postage, invoice fee, packaging etc.) as well as specification of the individual elements in the total price, is given in the ordering solution before the order is placed.

V. Reservation of sale

Creation meets Nature
reserves the right to price changes, typographical errors, changes to text, images and links on our websites. Please note that colors shown in the online store may differ from the actual color of the products. This is due, among other things, to different color reproduction on different screens.

WE. Delivery & right of exchange

Delivery

Creation meets Nature always aims to deliver within 3-7 working days from the day we approve an order, but we cannot guarantee any fixed delivery dates other than that we will deliver within 30 days from the order being approved.

Creation meets Nature shall inform you if we are unable to meet our stated delivery date, but to the extent permitted by law, we shall not be liable for any loss, damages, costs, damages or expenses in connection with late delivery.

The buyer can also choose to pick up the goods ordered at no extra cost at Creation meets Nature, Liavegen 251, 5652 Årland

Complaint

If there is a defect in the goods, the buyer must notify the seller within a reasonable time after he has discovered it that he wishes to claim the defect. The deadline can never be shorter than one month from the time when the consumer discovered the defect. Complaints must nevertheless be made no later than six months after the buyer took over the goods.

In the event of a delay, claims must be made to the seller within a reasonable time after the delivery time has arrived and the item has not been delivered. Creation meets Nature covers any shipping costs when returning a claim.

Right of withdrawal

Right of withdrawal means that the buyer can return the item to Creation meets Nature without reason even if there is no defect in it and even if it has not been delivered.

The buyer must provide Creation meets Nature notice of use of the right of withdrawal within 14 days after the goods, the prescribed information on the right of withdrawal and the right of withdrawal form have been received. If the buyer receives the cancellation form and the necessary information at a later time than when the goods are delivered, the cancellation period begins to run from the day the buyer receives the cancellation right form and the information.

In order for the right of withdrawal to be exercised, the product must be delivered to Creation meets Nature in the same quantity and condition as the buyer received it. The product is returned to Creation meets Nature including original packaging together with completed right of withdrawal form.

When using the right of withdrawal, the item must be returned as quickly as possible, within a reasonable time.
Creation meets Nature
is obliged to refund the entire purchase price to the buyer within 14 days from the day we receive the item. The buyer pays the shipping costs themselves on return.

VII. Dispute

The parties shall attempt to resolve any disputes amicably. If this is not successful, you can bring the matter before the Consumer Council near where you live. All disputes must be resolved according to Norwegian law. If the case is brought before the courts, it must be decided in your (the buyer’s) jurisdiction, which normally means close to where you live.